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At Relevant Vape, we strive to provide the best possible customer experience, which includes fast and reliable shipping. We want you to receive your orders quickly and in perfect condition. That's why we offer a range of shipping options to fit your needs, whether you're located in the United States or internationally.

Shipping within the United States:

We offer several shipping options for orders within the United States, including Standard Shipping and Expedited Shipping. Standard Shipping typically takes 3-5 business days for delivery, while Expedited Shipping takes 1-2 business days. 

International Shipping:

We also offer international shipping to select countries. Shipping times vary depending on your location and the shipping method you choose. Please note that customs fees and taxes may apply to international orders, and these fees are the responsibility of the customer. The shipping cost for international orders will be calculated at checkout based on the destination country and the weight of the package.

Handling:

Orders are typically processed and shipped within 1-2 business days of being placed. Please note that orders placed on weekends or holidays may experience a delay in processing. Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track your package and receive updates on its delivery status.

Order Confirmation:

After placing your order, you will receive a confirmation email with your order details. Please review this information carefully to ensure that all items and shipping information are correct. If you notice any errors or need to make changes, please contact us as soon as possible so that we can assist you.

Returns and Exchanges:

If you receive an item that is defective or not as described, please contact us within 14 days of receiving your order. We will work with you to either exchange the item or issue a refund. Please note that we cannot accept returns or exchanges for e-liquids, as they are a consumable product.

Customer Service:

If you have any questions or concerns about your order, our customer service team is here to help. You can contact us by phone, email, or live chat during our business hours. We strive to respond to all inquiries within 24 hours and provide the best possible customer experience.

Thank you for choosing Relevant Vape for all your vaping needs. We appreciate your business and look forward to serving you.